Frequently Asked Questions

Q: Where are we?

The salon is located at 208 Australia Street Newtown.

Glow Girl Location map - 208 Australia Street Newtown NSW

Q:  What are our opening hours?

Monday: 10am - 7pm
Tuesday 9am - 7pm
Wednesday 10am - 7pm
Thursday 9am - 8pm
Friday 9am - 6pm
Saturday 9am - 4pm
Sunday - YES we are often open! Please phone to enquire

Q:  Are we open on public holidays?

Yes, sometimes we are, please ask us.

Q:  Can we stay all day?

Of course, we would love to have you.

Q:  Why do we keep the salon doors locked?

Because of the personal nature of our services it is not always possible to be in reception.

Q:  Salon location

As we are very near train and bus transport it is easy to get here from places such as Macdonaldtown, Chippendale, Camperdown, Darlington, Erskineville, Leichhardt, Glebe, Broadway, Sydney Uni, Annandale, Petersham, Lewisham, Dulwich Hill, Marrickville, Stanmore, Summer Hill, Waterloo, Redfern, Surry Hills.

Q:  Cancellation Policy

We prefer that you give us 8 hours notice otherwise it is difficult to fill your appointment. This costs us money and others customers will miss out.

If you accidentally miss an appointment please offer to pay a 30% cancellation fee. This at least pays staff to stand and wait for you.

If you do not pay the cancellation fee you will go on 'the list'. We still love to see people on ‘the list’ but you will need to pay for your treatments up front in future.

Please be nice and considerate.

Q:  Should men shave before a facial?

We recommend you shave the night before a facial.

Q:  Kids – Children – Loved ones?

Glow Girl is a child friendly salon - kids are free to come with you. Please let us know so we can co ordinate it with our other more quiet treatments.

We are well practiced at juggling and great at beauty treatments.

Hydrabrasion @ Glow Girl!

In addition to the wonderful facials we already do, we’re introducing Hydrabrasion treatments for those of you who have asked for a more clinical and results driven facial.

What is Hydrabrasion?
Hydrabrasion is a clinical treatment that exfoliates the skin while simultaneously deep cleansing and vacuuming it. Customised with botanicals and a diamond tipped applicator, Hydrabrasion thoroughly removes dead skin cells, helps loosen pore plugs, and intensely hydrates the skin. Perfect for stimulating micro circulation and collagen & elastin production.    Hydrabrasion instantly brightens and smooths skin.

Is there any downtime?
No. You may be red and stimulated for the first hour after your treatment but because we do a detailed assessment of your skin prior to the treatment it is completely customised to your skin needs.

What is the difference between Hydrabrasion and Microdermabrasion?
Microdermabrasion uses loose diamond crystals to exfoliate the skin. It can be very drying for the skin and targeted results in more ‘needy’ areas can’t be addressed as the skin is coated in opaque diamond crystals during treatment.

Hydrabrasion uses a diamond tipped applicator to thoroughly exfoliate the skin… we can see how the skin is responding as we are doing the treatment. On top of targeted results, the slight vacuuming action of the diamond tipped head combined with streams of water (customised with botanicals circulated through the tip) means your skin is intensely hydrated during exfoliation.

How often can I have a Hydrabrasion Treatment?
We recommend a Classic Hydrabrasion once a week for 4 weeks to start.   This is followed up with your regular 4-6 weekly facial with or without Hydrabrasion.